Terms & Conditions

Welcome to Aarna Luxe Accessories. By using our website and making a purchase, you agree to the following terms and conditions. Please read them carefully.

General

By accessing and using this website, you acknowledge that you are bound by these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, please refrain from using the site.

Product Information

All jewellery pieces on our website are handmade, which means there may be slight variations in design, color, or finish. We strive to display our products as accurately as possible, but the actual product may differ slightly from the images.

Orders & Payments

  • Orders can be placed online through our secure payment gateway.
  • We accept various payment methods, including prepaid and Cash on Delivery (COD).
  • COD may involve additional charges and is subject to availability in your area.

Shipping

  • We ship pan India.
  • Orders are processed within 2–4 business days.
  • Delivery typically takes 5–8 business days after dispatch, depending on your location.
  • Free shipping is offered on all orders above ₹499. Orders below this amount may incur a standard delivery fee.
  • Tracking details will be provided once your order is shipped.

Returns & Refunds

  • We follow a 7-day return policy from the date of delivery.
  • To initiate a return, contact us at aarnaluxeofficial@gmail.com or via WhatsApp with your order details.
  • Products must be returned in their original packaging, unused and undamaged.
  • Returns for reasons other than damage or incorrect items must be self-shipped to our return address.
  • Refunds are issued as store credit after a quality check of returned items.
  • Custom-made or personalized items are not eligible for return or refund.

Cancellations

Orders can be canceled before they are processed or shipped. Once dispatched, the order cannot be canceled and must follow the return process after delivery.

Privacy

We value your privacy. Personal information shared with us is only used for processing your orders and improving your shopping experience. We never share or sell your data to third parties. Please refer to our Privacy Policy for full details.

Changes to Terms

Aarna Luxe Accessories reserves the right to update or modify these terms at any time. Continued use of the website after such changes constitutes acceptance of the updated terms.

Contact Us

For any questions or concerns, feel free to reach out to us at:

Email: aarnaluxeofficial@gmail.com